A Virtual Experience for People Living with HIV

Role

Associate Project Director & Lead User Researcher

Challenge

How might design a digital health intervention that helps people living with HIV stay in care, that can be easily implemented by different clinics around the U.S.?

Approach

1. Brought together a cross-functional team of experts in in HIV treatment and care, behavior change, communication, videography, UI/UX, and software engineering to develop an interactive evidence-based video doctor experience for people living with HIV, for use by HIV primary care clinics

2. Solicited ongoing qualitative and quantitative feedback from a panel of end-users on key components of content and product design through surveys, focus groups, and interactive workshops

3. Prototyped and tested different pathways through the tool to improve the user experience and maximize engagement

4. Pilot tested the intervention in 4 HIV clinics to assess implementation fidelity and feasibility

5. Refined implementation protocol and evaluated intervention effectiveness in 4 additional clinics

Impact

The final intervention, Positive Health Check, has a flexible implementation protocol that can fit into a many different workflows while still remaining true to the core components that elicit behavior change for patients.

Positive Health Check is now part of CDC’s Compendium of Evidence-Based Interventions and Best Practices for HIV Prevention and available for free to clinics across the US in the Google and Apple App Store

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Additional Information

Publication: Positive health check: developing a web-based video counseling tool for HIV primary care clinics

Publication: Principles for Developing Innovative HIV Digital Health Interventions

Publication: Identifying Implementation Strategies That Address Barriers and Facilitate Implementation of Digital Interventions in HIV Primary Care Settings: Results from the Pilot Implementation of Positive Health Check

Publication: Implementing Web-Based Interventions in HIV Primary Care Clinics: Pilot Implementation Evaluation of Positive Health Check

Publication: A Longitudinal Mixed-Methods Examination of Positive Health Check: Implementation Results From a Type 1 Effectiveness-Implementation Hybrid Trial

Publication: Effectiveness of an Interactive, Highly Tailored “Video Doctor” Intervention to Suppress Viral Load and Retain Patients With HIV in Clinical Care: A Randomized Clinical Trial

Publication: Challenges of and Solutions for Developing Tailored Video Interventions That Integrate Multiple Digital Assets to Promote Engagement and Improve Health Outcomes: Tutorial